I changed my rating from 2 to 4...my first three encounters with the 800# were very stressful. I had to call back over and over and over. And then no results. Had to call back again and finally received someone who takes pride in there job. I explained what happened and she immediately helped. Don't know her name but thank you. I also cancelled an appointment by calling 800# and they didn't cancel it. And they said several times they'd call back but didn't. Anyhow that was all in the first two months. After that every time I have called Ive reached a very nice young sounding lady. That even called me back herself before. And I just called again today and I believe it was the same young lady. Very nice and a pleasant to speak with. Hope she's there to stay.
We are fortunate to have such a professional , experienced, caring shoulder specialist in our rural area. The success of my shoulder surgery is due to his attention for detail in fixing all the problems, as expected of a skilled surgeon. It is comforting to have a physician listen and explain without arrogance.
Beacon Orthopaedics is a very good treatment facility with a very poor phone service. The length of time on-hold is beyond insufferable.
Dr. Rolf and his team are top notch. I wouldn't have trusted anyone else to do my surgery. Along with the surgical aspect, Dr Rolf made himself available to me if I had any questions or concerns and always had a great bedside manner. I'm in my 8th week post op with no complications and progressing well, my experience with Beacon, Dr. Rolf, and his PA Lee was exceptional. I would highly recommend this team to anyone needing any orthopedic surgery.
A+ experience, Dr. Rolf was able to see me the next morning after I called in with shoulder pain. I was in and out of that visit in less than hour and had an MRI done by lunchtime. Follow-up was great as well, no complaints. Both Dr. Rolf and his assistant were very personable and friendly, really make you feel comfortable.
Beacon Orthopaedics Sports Medicine is a US Doctor based in Batesville, Indiana. Beacon Orthopaedics Sports Medicine is located at 1360 State Rd 46, Batesville, IN 47006, USA.
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